Terms and Conditions - Boost Business AI Voice Assistant Service

Effective Date: 07/14/2025
Last Updated: 07/14/2025

1. Agreement to Terms

By accessing or using Boost Business AI's voice AI assistant services (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the Service.

Company Information:

• Company Name: Boost Business AI

• Address: 31246 Old Trail Cir, Murrieta, CA, 92563

• Email: info@boostbusiness.ai

• Phone: +1 7714446444

2. Description of Service

Boost Business AI provides voice-enabled artificial intelligence assistant services designed to help businesses automate tasks, improve customer service, and enhance productivity through voice interactions. Our Service includes:

• Voice recognition and speech-to-text conversion

• Natural language processing and AI responses

• Integration capabilities with business systems

• Analytics and reporting features

• Customer support and training

3. Subscription Plans and Pricing

Available Plans:

Simple Start - $199/month

• Up to 100 minutes of voice AI usage per month

• Basic features and integrations

• Email support

Voice Professional - $399/month (Most Popular)

• Up to 500 minutes of voice AI usage per month

• Advanced features and integrations

• Priority email and phone support

• Analytics dashboard

Voice Enterprise - $799/month

• Unlimited voice AI usage

• All features and integrations

• Dedicated account manager

• Priority support and custom training

Billing Terms:

• All plans are billed monthly in advance

• Prices are in US Dollars

• Usage overages may apply for Simple Start and Professional plans

• We reserve the right to change pricing with 30 days notice

4. User Accounts and Registration

Account Creation:

• You must provide accurate, complete, and current information

• You are responsible for maintaining account security

• You must be at least 18 years old to create an account

• One account per business entity

Account Security:

• Keep your login credentials confidential

• Notify us immediately of any unauthorized access

• You are responsible for all activities under your account

5. Acceptable Use Policy

Permitted Uses:

• Business-related voice AI interactions

• Integration with your legitimate business systems

• Training employees on Service features

• Reasonable testing and evaluation

Prohibited Uses:

You may not use the Service to:

• Violate any laws or regulations

• Infringe on intellectual property rights

• Transmit harmful, threatening, or illegal content

• Generate spam or unsolicited communications

• Attempt to reverse engineer the Service

• Use the Service for competitive intelligence against us

• Create voice content that impersonates others without consent

• Process voice data of minors without proper consent

• Engage in any activity that could harm our systems or other users

Voice-Specific Restrictions:

• No recording of individuals without their consent

• No creation of deepfakes or synthetic voices for deceptive purposes

• No processing of sensitive personal information without proper safeguards

• Compliance with all applicable biometric and privacy laws

6. Intellectual Property Rights

Our Rights:

• We own all rights to the Service, software, and technology

• Our trademarks, logos, and brand elements are our property

• The AI models, algorithms, and training data are proprietary

Your Rights:

• You retain ownership of your business data and voice recordings

• You grant us limited rights to process your data to provide the Service

• You may export your data upon termination

User Content:

• You are responsible for the content you input into the Service

• You represent that you have rights to all content you provide

• You grant us a license to use your content solely to provide the Service

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information, including voice data, is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key Privacy Commitments:

• Voice recordings deleted after 30 days unless saved by you

• No sale of personal information to third parties

• Compliance with California privacy laws (CCPA/CPRA)

• Industry-standard security measures

8. Payment Terms

Payment Processing:

• We use third-party payment processors

• You authorize automatic recurring charges

• All fees are non-refundable except as required by law

Late Payments:

• Service may be suspended for non-payment

• Late fees may apply after 15 days

• Accounts may be terminated for continued non-payment

Refunds:

• No refunds for partial month usage

• Refunds may be provided at our discretion for technical issues

• Disputed charges must be reported within 60 days

9. Service Availability and Performance

Service Level:

• We strive for 99.9% uptime but do not guarantee uninterrupted service

• Scheduled maintenance may temporarily affect availability

• Performance may vary based on usage patterns and external factors

Support:

• Support is provided according to your subscription plan

• We aim to respond to support requests within 24-48 hours

• Emergency support is available for Enterprise customers

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM

• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES

• WE ARE NOT LIABLE FOR BUSINESS INTERRUPTION, LOST PROFITS, OR DATA LOSS

• SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU

AI-Specific Disclaimers:

• AI responses may not always be accurate or appropriate

• You are responsible for reviewing and validating AI-generated content

• We are not liable for decisions made based on AI recommendations

11. Disclaimers and Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE

• NON-INFRINGEMENT OF THIRD-PARTY RIGHTS

• UNINTERRUPTED OR ERROR-FREE OPERATION

• ACCURACY OR RELIABILITY OF AI RESPONSES

12. Indemnification

You agree to indemnify and hold us harmless from claims arising from:

• Your use of the Service

• Your violation of these Terms

• Your violation of any laws or third-party rights

• Content you provide to the Service

13. Termination

By You:

• Cancel your subscription at any time

• Access continues until the end of your billing period

• You may export your data before termination

By Us:

• We may terminate for breach of these Terms

• We may suspend service for non-payment

• We may terminate with 30 days notice for business reasons

Effect of Termination:

• Your access to the Service will cease

• Data will be deleted according to our Privacy Policy

• Outstanding fees remain due

14. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes by:

• Email notification to your registered email address

• Prominent notice in the Service

• Posting updated Terms on our website

Continued use after changes constitutes acceptance of the updated Terms.

15. Governing Law and Dispute Resolution

Governing Law:

These Terms are governed by California law, without regard to conflict of law principles.

Dispute Resolution:

• Informal Resolution: Contact us first to resolve disputes informally

• Binding Arbitration: Disputes will be resolved through binding arbitration

• Arbitration Rules: American Arbitration Association Commercial Rules

• Location: Arbitration will take place in Riverside County, California

• Exceptions: Either party may seek injunctive relief in court

Class Action Waiver:

You agree to resolve disputes individually and waive any right to participate in class actions.

16. Miscellaneous

Entire Agreement:

These Terms, together with our Privacy Policy, constitute the entire agreement between us.

Severability:

If any provision is found unenforceable, the remaining provisions remain in effect.

Assignment:

You may not assign these Terms. We may assign our rights with notice to you.

Force Majeure:

We are not liable for delays or failures due to circumstances beyond our control.

California-Specific Provisions:

• California residents may report complaints to the California Department of Consumer Affairs

• Some limitations may not apply under California law

17. Compliance and Regulatory

Industry Compliance:

• We comply with applicable telecommunications regulations

• Voice data processing follows industry security standards

• Regular security audits and compliance reviews

AI Ethics:

• We are committed to responsible AI development

• Bias mitigation and fairness in AI responses

• Transparency in automated decision-making

18. Contact Information

For questions about these Terms:

Legal Department
Email: info@boostbusiness.ai
Phone: +1 7714446444
Address: 31246 Old Trail Cir, Murrieta, CA, 92563

Customer Support
Email: info@boostbusiness.ai
Phone: +1 7714446444

19. Definitions

• "Service" means our voice AI assistant platform and related services

• "User," "you," "your" means the individual or entity using the Service

• "Content" means any data, text, voice recordings, or other materials

• "Intellectual Property" means patents, copyrights, trademarks, and trade secrets

• "Personal Information" has the meaning set forth in our Privacy Policy

Note: These Terms and Conditions are designed to comply with California law and industry standards as of 2025. For specific legal questions, please consult with qualified legal counsel.